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CRISIS SERVICES

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Walk-In Crisis Assessments

Walk-In Crisis Assessments are available through Coleman Health Services for individuals of all ages experiencing a mental health or behavioral health crisis. During an assessment, a behavioral health professional will help evaluate immediate needs, provide support, and determine appropriate next steps for care.

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Need Support? Call 614.726.3250

  • Walk-in assessments are available Monday-Friday, during regular business hours, from 8AM to 5PM

  • No appointment is needed

  • Call or text 988 for crisis support outside of walk-in hours or when you're unsure where to start

  • Call 911 if there is an immediate threat to life or a situation requiring emergency medical services or law enforcement

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Coleman Health Services is located at the Walnut Wellness Center at 715 S. Walnut St., Marysville, OH. 

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Crisis Intervention Team (CIT)

(CIT) is a collaborative, community-based approach to improve the way law enforcement and communities respond to people experiencing behavioral health crises.

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Bringing together...

  • law enforcement

  • mental health professionals

  • advocates

  • individuals with mental illness

  • families

...to develop a safer, more compassionate crisis response system.

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Need a CIT response?
If you or someone else is experiencing a behavioral health crisis and law enforcement assistance is needed, call 911. Tell the dispatcher that the situation involves a behavioral health or mental health crisis and request a CIT-trained officer, if one is available.

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988 Suicide & Crisis Lifeline

988 Suicide & Crisis Lifeline is a free, confidential resource available 24 hours a day, 7 days a week for anyone experiencing a mental health, substance use, or emotional crisis. Trained crisis counselors provide compassionate support, help de-escalate crises, and connect individuals with local resources when appropriate.

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988 can help if you are:

  • Feeling overwhelmed or in emotional distress

  • Experiencing thoughts of suicide or self-harm

  • Concerned about a loved one

  • Looking for behavioral health or substance use support

 

Need support?

  • Call or text 988 to connect with a trained crisis counselor.

  • Call 911 if there is an immediate threat to life or a situation requiring emergency medical services or law enforcement.

Mobile Response & Stabilization Services

Mobile Response & Stabilization Services (MRSS) provides immediate, in-person crisis support for children and youth ages 0–20 experiencing a behavioral health crisis. Rather than going to the emergency room whenever possible, MRSS brings trained behavioral health professionals to the child or youth to help stabilize the crisis and develop a plan for ongoing support.

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MRSS can help with:

  • Escalating emotional or behavioral concerns

  • Anxiety, depression, or thoughts of self-harm

  • Family conflict or significant behavioral challenges

  • Situations where a child or youth is at risk of hospitalization

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Need support?

  • Call 988 and request Mobile Response & Stabilization Services (MRSS) for a child or youth ages 0–20 in crisis.

  • Call 911 if there is an immediate threat to life or a situation requiring emergency medical services or law enforcement.

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Crisis & Community Support
NOT SURE WHO TO CALL?
988, 911, and 211 can all connect you with help, but they serve different purposes. 

Call or text 988 for mental health, substance use, or emotional support. 

Start with 988 is someone is:

  • Feeling overwhelmed or in emotional distress

  • Experiencing thoughts of suicide or self-harm

  • Experiencing a mental health or substance use crisis

  • Concerned about a friend or loved one

  • Unsure what kind of behavioral health support is needed

When in doubt about a behavioral health crisis, start with 988. You'll connect with a trained crisis counselor who can listen, provide support, and help determine next steps.

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Immediate
Emergency

Call 911

Call 911 when there is an immediate threat to life or a situation requiring emergency responders.

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Call 911 for:

  • A suicide attempt in progress

  • An immediate threat of harm to self or others

  • A serious injury or medical emergency

  • A situation requiring police, fire, or emergency medical services

Is the emergency behavioral health related? Tell the dispatcher and request a Crisis Intervention Team (CIT) trained officer, if one is available.

211 is a free, confidential information and referral service that can help connect you with local resources for food, housing, utilities, health care, child care, transportation, financial assistance, and other everyday needs.

Dial 211 to connect with a trained information and referral specialist. You can also text "helpline" to 898211 to be connected.

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